 Modern IT systems provide great depth and diversity. Good software design is of course critical to deliver successful IT tools. However good training remains an integral part of delivering systems that customer use effectively in the short term and continue to own for the long term.
Empowering individuals to confidently operate a new system is a core requirement for a successful project. Teaching users to perform tasks independently immediately improves the company’s productivity.
Long term benefits of ownership, and even the long term viability of a system, require training that delivers the confidence to extract the most from a system. This confidence to maximise the benefits of an IT system delivers continuously improving services and truly successful long term ownership.
Catapult design products to be easy to use, easy to configure and easy to own. Our customers enjoy ownership of their Catapult products. Well planned, well executed training is an essential part in reaching this goal.
It is important to understand the needs of the business and the current knowledge of the attendees before conducting a training course. By recognising this, training can be better moulded to the individuals and the business. By obtaining attendee feedback after training, Catapult aims to ensure our training systems continually deliver 99% of what all students need.
"The software is so easy to install and configure, it is possible for co-op staff to do much of that work with very minimal training. "
Len Jewell, Technical Systems Manager |
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